Need Help? Contact Our Official Support Team
The Trezor Wallet Support Team is here to assist you in resolving any issues related to your hardware wallet. Whether you’re setting up your Trezor for the first time, facing connectivity problems, or need help understanding recovery options, our specialists are ready to guide you securely.
We handle inquiries about firmware updates, seed recovery, transaction verification, and hardware troubleshooting. Every member of our support staff is trained to provide professional and private assistance without ever requesting your recovery seed, passphrase, or private keys. Always remember: legitimate support will never ask for sensitive data.
Before contacting us, ensure your Trezor Suite software is updated to the latest version and that your USB cable and internet connection are working properly. For faster assistance, include details like your device type, operating system, and browser version when submitting a support request.
Our knowledge base contains step-by-step articles covering wallet setup, firmware upgrades, and troubleshooting for common errors. However, if you encounter a unique problem or are uncertain about a device prompt, please fill out the contact form. We will respond as soon as possible through verified channels.
The Trezor Wallet Support Team values your security and privacy. Our goal is to empower users to maintain safe control of their digital assets. With verified guidance, you can enjoy peace of mind knowing your Trezor device is operating correctly and securely.